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Other Financial Support Programs

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Connecticut Water is an Operation Fuel Partner

Operation Fuel provides emergency energy and utility assistance to households in Connecticut that are facing financial crisis.

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Connecticut Low Income Water Assistance Program

Through the State of Connecticut, households with an annual income at or below 60% of the state median income can qualify for one-time assistance of up to $1,000 on their water and wastewater bills.

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Flexible Payment Plans

Customers may enroll in Flexible Payment Plans, which can be spread over 18 months.

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Water Rate Assistance Program (WRAP)
Connecticut Water now offers a Water Rate Assistance Program (WRAP) for income-eligible customers. It is the first program of its kind offered by a water utility in Connecticut. Through WRAP, income-eligible customers can get a 15% reduction on their water bill, excluding Linebacker service.
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H2O - Help 2 Our Customers Program
Provides financial assistance and/or payment plans to support customers who may be experiencing challenges and help maintain uninterrupted water service during these times
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One-time Customer Hardship Assistance Program
We have developed an additional program for customers who have consistently met their obligation but are experiencing a one-time financial hardship or a life changing event that put their account in arrears.
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